Basic Troubleshooting
The one thing you can always rely on with technology is that it will occasionally stop working. There are many reasons a resource may not work properly, but many issues are solved by the same few solutions:
- Making sure the patron is a current USU student, staff, or faculty member.
- Making sure you are accessing content through the library.
- Clearing your browser cache and cookies.
- Try a different browser.
If none of these solutions work, please contact the Electronic Resources Team: carmen.jacome@usu.edu or jason.folkman@usu.edu.
